Newsletters

We want to keep you posted and publish occasional newsletters that can include news, information, opinions and data.

Chief Joseph Welcomes Everyone

By William May
Published: 12/17/09 Topics: Comments: 0

Can I invite you to the most unique and remote mountain lodges in Washington State? It is called Chief Joseph Lodge and sits dead center in the middle of the state and five miles up from the summit of Blewett Pass highway. Click here to take a look. www.ChiefJosephLodge.com. There are photos, vid Read more Leave comments

Complaints, Compliments and Compassion

By William May
Published: 11/19/09 Topics: Comments: 0

For a number of years our company has been donating vacation rental use to a wonderful group called OutdoorsForAll.org (Formerly SkiForAll.org). Their mission is to enrich the quality of life for children and adults with di Read more Leave comments

Complaints, Compliments and Compassion

By William May
Published: 11/19/09 Topics: Comments: 0

For a number of years our company has been donating vacation rental use to a wonderful group called OutdoorsForAll.org (Formerly SkiForAll.org). Their mission is to enrich the quality of life for children and adults with di Read more Leave comments

Complaints, Compliments and Compassion

By William May
Published: 11/18/09 Topics: Comments: 0

She wanted to go to the beach. It was to be a special trip with her daughter who had special needs. Larger homes were her preference, but a plain ocean front condo was her budget. She asked for a first floor home and a vendor to provide oxygen. Read more Leave comments

Complaints, Compliments and Compassion

By William May
Published: 11/18/09 Topics: Comments: 0

She wanted to go to the beach. It was to be a special trip with her daughter who had special needs. Larger homes were her preference, but a plain ocean front condo was her budget. She asked for a first floor home and a vendor to provide oxygen. Read more Leave comments

Everything Robert Fulgham Learned in Kindergarten

By William May
Published: 11/01/09 Topics: Comments: 0

I stumbled onto an Internet posting the other day that told me it has been twenty years since Robert Fulgham wrote "Everything I Really Need to Know I Learned in Kindergarten". Read more Leave comments

Seeing your Name in Print

By William May
Published: 10/01/09 Topics: Comments: 0

Sometimes it is nice to see your name in the media and sometimes it is not. As the volunteer Director of the Vacation Rental Association (VRA) I receive calls from media all over the country. Speaking with most reporters reminds me of sitting in Journalism class while pursuing my college Read more Leave comments

Remembering the "Thank You" Game

By William May
Published: 09/01/09 Topics: Comments: 0

Surprises are great. And thank you's are best. In an industry like property management that requires attention to detail, constant supervision and reconciliation of occasionally conflicting goals between guests and owners it is too easy to forget the little personal things that make life worth liv Read more Leave comments

Owners Who Kill The Messenger. And Managers who help them.

By William May
Published: 07/01/09 Topics: Comments: 0

The stinging effect on vacation rentals and vacation rental managers through out the US due to today's economy is having a effects that none of us can do anything about. The loss of demand is bad enough but now some managers are receiving those proverbial calls from owners who want to kill the me Read more Leave comments

FlipKey Flips Misses the Point of Fairness.

By Ronald Wallace Lea
Published: 05/24/09 Topics: Comments: 0

Half the challenge of war is knowing who the enemy is. Sometimes he paints himself as your ally. But beware; those who operate opposite to your best interest are always your enemy. Today's newsletter alerts you to a traitor in the midst of the lodging industry. Over the past months a graphically pl Read more Leave comments

World's First Vacation Rental Multiple Listing Service (MLS)

By William May
Published: 03/18/09 Topics: Comments: 0

The every increasing cost of advertising on the mammoth impersonal vacation rental listing websites has spawned innovation. On April 6th, the Vacation Rental Association, with the help of Plumbob Publishing is unveiling the first every Multiple Listing Service (MLS) for Vacation Rentals. T Read more Leave comments

You Can Still Go On Vacation

By William May
Published: 03/09/09 Topics: Comments: 0

What will happen if unemployment hits 8% in the US? If you passed remedial math in school you know that means 92% of folks are still employed. While the 92% may be holding back on expenses but life goes on. The employed will continue to buy groceries, clothes, cable TV, phone services and - make n Read more Leave comments

Google Shoots Itself in the Advertising Foot

By William May
Published: 01/17/09 Topics: Comments: 0

I can remember the first time I used Google. Up pops the browser there sits a simple single line search box. Type in what you are looking for and get some results. Or use that I'm Feeling Lucky button which is still the dumbest thing they've ever done. I can't imagine why they hold onto Read more Leave comments

Hello Blog. Goodbye Newsletters.

By William May
Published: 01/10/09 Topics: Comments: 0

After years of writing newsletters I've succumbed to writing a blog. Not sure what the difference is - we've been posting newsletters online years ago- as well as emailing them and, in fact, snail mailing them years ago. What better way to keep in touch with all those people I should keep in touch Read more Leave comments